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Sam Walton: Nothing else can quite substitute for a few well-chosen, well-timed, sincere…

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free—and worth a fortune.
Sam WaltonSourced
Source
From the book Sam Walton: Made in America (with John Huey), 1992; Sam's Rules for Building a Business, Rule 5

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