Lee Iacocca: You can have brilliant ideas, but if you can't get them across, your ideas…
You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.
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- When trust is low, communication becomes hard. When care is high, communication becomes healing.
- Care is learning what people need before deciding what you need to say.
- Communication is not a gift you admire. It’s a discipline you develop.
- Communication is not proven by what you said. It is proven by what was understood.
- Candor is being direct in what you say. Kindness is being considerate in how you say it.
- Seek to understand before you seek to be understood.