Philip B. Crosby: The problem of quality management is not what people don't know about it. The…
The problem of quality management is not what people don't know about it. The problem is what the think they do know.
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- Don't make what you think something means, mean more to you than what someone YOU love and loves you says it means!!!
- When you are valued more for how you think rather than what you do, you will be paid more for what you do.
- For anything to be better in my next thing, I have to think better than I did in the last thing.
- As you move forward today remember: Your feelings are not THE Truth. Choose to ACT your way into a feeling not feel your way into an action.
- If you are distressed by anything external, the pain is not due to the thing itself, but to your estimate of it; and this you have the power to revoke at any moment.
- If you only ever did the things you don't want to do, you'd have everything you've ever wanted.