Robert Brault: If you can't explain something in a few words, try fewer.
If you can't explain something in a few words, try fewer.
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- When trust is low, communication becomes hard. When care is high, communication becomes healing.
- The words we speak ultimately lead to crisis or opportunity, poverty or prosperity, chaos or order.
- Your life sentences will sentence your life.
- Big Thought: Your VOW’s bring your Wow’s in life.
- The well-served customer...is an appreciating asset. Every small act on her or his behalf ups the odds of repeat business, add-on business, and priceless word-of-mouth referral.
- Talking and eloquence are not the same; to speak, and to speak well are two things.