“If customers leave without a purchase, you have not failed. But…” Ron Kaufman | Leadershipology

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If customers leave without a purchase, you have not failed. But if customers leave without a smile, you have.

Ron KaufmanSourced

Source: From the book Lift Me UP! Service With A Smile, (2005), Ron Kaufman, Lift Me UP! Service With A Smile, (2005)

When someone allows you to bear his burdens, you have found deep friendship.
Gordon Atkinson Friendship ServiceCommonly attributed
Knowing all truth is less than doing a little bit of good.
Albert Schweitzer Action ServiceCommonly attributed

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