Adam Grant: Hypocrisy is when your actions fail to live up to your words. Integrity is when…
Hypocrisy is when your actions fail to live up to your words. Integrity is when your actions guide your choice of words.
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- Communication is not proven by what you said. It is proven by what was understood.
- The bridge between communication and connection is Care.
- When trust is low, communication becomes hard. When care is high, communication becomes healing.
- Care is learning what people need before deciding what you need to say.
- The most important quality in a leader is integrity: doing the right thing even when it’s hard.
- When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.